Finanleads Privacy Policy

Summary

Finanleads values your privacy. This Privacy Policy applies to any access to, or use of, any services, or website (the “Site” ), collectively, the “Services” made available by Finanleads LLC ( “Finanleads” , “we”, or “us”).

This Policy is designed to explain how we collect, use, store, retain, disclosure by transmission, disseminate or otherwise make available (collectively “Process” ) your Personal Information (as defined below) when you use the Services. Please be aware that the Services are integrated with certain “Third Party Servicers” who assist Finanleads in providing the Services. The privacy policies of these Third Party Servicers will govern their collection, use, disclosure and processing of your Personal Information.

PLEASE READ THIS PRIVACY POLICY CAREFULLY. By creating an account, and clicking on ‘I agree’, or by accessing or using the Services, you acknowledge that you have read, understand, and agree to be legally bound by this Privacy Policy, and other policies incorporated by reference.

Modifications

We reserve the right to modify this Privacy Policy at any time, in our sole discretion. We may modify this Privacy Policy by providing notice via one or more of the following methods; (a) by email to the email account used to create your Finanleads account (the “Account” ), (b) by updating the ‘last updated’ date listed below, or (c) by your acknowledgement as part of your Finanleads Account login. We strongly recommend that you frequently review the Privacy Policy to ensure that you understand it, and how it applies to your access to and use of the Services. By continuing to use or access the Service(s) you confirm your agreement to the modified Privacy Policy. If you do not agree, your sole remedy is to discontinue use of the Services and close your Account.

Personal information we collect

“Personal Information” is any information or data relating to you, that can be used to identify you, directly or indirectly, or to contact you. In performance of the Services, we collect Personal Information about you via multiple methods. These methods include, but are not limited to:

  • Information you provide to us that we request from you, including but not limited to; name, address, date of birth, proof of identity (government photo identification), email address, financial account (bank) information, and other information we may request as we deem necessary to comply with various anti-money laundering obligations.
  • Information that we collect about you automatically, including but not limited to; location information (geography), browser information, operating system, log information, device information, page interaction information (such as scrolling, clicks, and mouse overs), account and transaction information (information automatically generated by your account activity, including funding, withdrawals, and account balances), correspondence (customer support requests, feedback or suggestions you provide).
  • Information we collect about you from other sources, including but not limited to; information from public databases, credit bureaus, identity verification partners, banks, advertising networks, analytics providers, social media platforms, and any other information you authorize to access or collect from a third party.

Personal Information you provide during Account creation or registration may be retained by us, even if your registration or Account creation is abandoned or incomplete. We will not sell any Personal Information to any third party.

Cookies

Cookies are small data files that are stored in your device memory or on your hard drive when you visit a website. Cookies may be used as a mechanism to recognize you, record behavior, and/or customize your experience with the Site. They can also be used to monitor Site activity, mitigate risk, measure the effectiveness of promotions and prevent potential fraud. If you choose to disable cookies, your use of the Site or Services may be limited or otherwise affected. By using this Site, and accessing the Services, you permit us to collect and use your information related to Site access and device activity. You can learn more about cookies by visiting http://www.allaboutcookies.org

By using the Site, you consent to the placement of cookies, beacons, and similar technologies in your browser and on emails in accordance with this Privacy Policy. The information collected in this manner includes IP address, browser characteristics, device IDs and characteristics, operating system version, language preferences, referring URLs, location data, and information about your usage of the Services.

We may use this information, for example, to ensure that the Services functions properly, to determine how many Users have visited certain pages or opened messages, or to prevent fraud. We also work with analytics providers which use cookies and similar technologies to collect and analyze information about use of the Services and report on activities and trends.

Most internet web browsers are set to accept cookies and local storage by default. However, many browsers, such as Firefox and Safari, include the ability to transmit “Do Not Track” (DNT) signals. Tracking is not the same as using or collecting information in connection with a single website. For these purposes tracking refers to collecting personally identifiable information from consumers who use or visit a website or online service as they move across different websites over time. While we do our best to honor DNT requests, since uniform signals for DNT have not been adopted, we cannot guarantee that all DNT requests may be honored.

Third party analytics vendors

We may use third party analytics vendors to evaluate and provide us with information about your use of the Site and/or the Services. We do not share your information with these third parties, but theses analytics service providers may set and access their own cookies, pixel tags and similar technologies on the Site and they may otherwise collect or have access to information about you which they may collect over time and across different websites. For example, we use Google Analytics to collect and process certain analytics data. Google provides some additional privacy options described at www.google.com/policies/privacy/partners .

Third Party Websites

We may display third party content on the Site or in conjunction with the Services. Third-party content may use cookies, web beacons, or other mechanisms for obtaining data in connection with your viewing of and/or interacting with the third-party content on the Site or within the Services. This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties. Further, this Privacy Policy does not apply when you move to one of these other websites, because affiliate privacy practices and policies are tailored to the products and services offered by the individual affiliate. If you visit the pages and websites of our affiliated business units, please be sure to review the privacy policies applicable to those websites.

We may also create links to third-party websites and services. Finanleads’ Privacy Policy and privacy practices do not apply to these websites or services and Finanleads is not responsible for the privacy practices employed by any of these third-parties. Finanleads is not responsible for any content on websites or services linked from or to this Site. Finanleads does not guarantee, approve, or endorse any information, material, services, or products contained on or available through any linked websites. Finanleads provides any such links as a convenience only and your connection to and use of any linked website is at your own risk.

How we use personal information

We may use your Personal Information for various purposes and may use your Personal Information for more than one purpose. These purposes may include, but are not limited to:

  • Providing our contractual obligations to you in performance of the Services;
  • Processing applications for Finanleads Accounts and Services;
  • Adhering to our legal and regulatory compliance obligations, including Anti-Money Laundering and Know Your Customer obligations;
  • Conducting anti-fraud, sanctions screening, or other screening procedures;
  • Verifying your identity and eligibility to use the Services;
  • Preventing and investigating violations of our User Agreement or other policies;
  • Providing you with information about the Services, including new functionality, features or services we feel may interest you;
  • Providing you with updates, security alerts, technical notices, or changes to our Services or changes to our terms and policies;
  • Providing customer service, troubleshoot problems, and dispute resolution;
  • Personalizing the Services to match user Accounts;
  • Monitoring and measuring activities and trends in the usage of the Services; and
  • Performing any other purpose described to you at the time the information was collected.

If you choose to limit our use of your Personal Information, certain features or Services may not be available to you.

Sharing of personal information

We may share or disclose your Personal Information with selected third parties or service providers who perform services on our behalf (“Affiliates”). Such disclosure or sharing with Affiliates may be done for the following purposes or reasons:

  • Identity verification, fraud prevention, sanctions screening, and anti-money laundering activities in order to comply with our legal obligations;
  • To verify financial information you have provided;
  • Bill collection, marketing, and technology services;
  • Banking services, payment processing or debt recovery;
  • If we are compelled to do so by a subpoena, court order, or other legal procedure, or when we have reasonable, good faith belief that such disclosure is necessary to prevent physical harm;
  • To report suspected illegal activity or violations of our User Agreement; and
  • In connection with a proposed or actual sale, merger, transfer, or exchange of all or a portion of Finanleads’ assets to another entity.

We may also share or display aggregated or anonymized information which cannot be reasonably be used to identify you.

How we protect personal information

We take reasonable measures, including appropriate physical, technical, and administrative practices to protect your information. Measures we take include, but are not limited to, SSL encryption, two factor authentication, and periodic review of our Personal Information collection, storage, and processing practices. We use reasonable measures designed to limit access to your Personal Information only to the persons, employees, or Affiliates who have a need to access such information.

However, as an online electronic system, we cannot guarantee that there will be no loss, misuse, unauthorized access or acquisition, or alteration of your Personal Information. Finanleads reviews and enhances its security systems as necessary. Notwithstanding Finanleads’ efforts, no security measure is perfect or impenetrable and no method of transmission over the internet or electronic storage is 100% secure. Therefore, Finanleads cannot guaranty complete security of the transmission or storage of your Personal Information. We cannot ensure the security or confidentiality of any information that you transmit or receive from us by internet or wireless connection, as we do not control the methods of transmission. If you believe that any of your Personal Information has been compromised, please contact us immediately.

It is important that you maintain the security and control of your account credentials, and not share your password with anyone.

Where your information is stored and processed

Finanleads is based in the United States, and your Personal Information may be processed in the United States or in Canada. Our operations are supported by a network of computers, servers, information technology, and other infrastructure that includes, but is not limited to third party service providers. While Finanleads is based in the United States, we and our third party service providers may store and process your Personal Information in locations around the world, including but not limited to the United States and the European Union. You consent to processing and transfer of information in and to the United States, and to other countries, where you may not have the same rights.

In connection with providing the Services, it may be necessary for us to transfer your Personal Information to third parties that are outside the European Economic Area (“EEA”). If your Personal Information is subject to such transfer, we shall take reasonable measures, including appropriate physical, technical, and administrative practices to protect your information, and will have appropriate contractual protections in place with any third parties. By using our Services, you consent to your Personal Information being transferred to other countries, even if those countries have different data protection rules than your country.

Data retention

Finanleads is based in the United States, and as such, we and our third party affiliates may be subject to various legal compliance and reporting obligations that require us to retain your Personal Information beyond the closure of your Finanleads Account.

Finanleads will store your Personal Information only for as long as is reasonably necessary to provide the Services and to facilitate your use of Third Party Servicers’ services or to comply with applicable law, taking into consideration our relationship with you, the Third Party Servicers’ relationship with you, our or their service providers’ relationship with you, the purposes stated in this Privacy Policy, our need to resolve disputes or claims or assist with investigations, and our need to respond to requests for such information from government regulatory authorities and other organizations, or otherwise comply with legal and regulatory requirements under applicable law.

Privacy of minor children

We do not knowingly request or collect Personal Information from any person under the age of 18 (a “Minor”). Use of the Services by a Minor is expressly prohibited by our User Agreement. If we learn that we have inadvertently collected the Personal Information of a Minor, we shall immediately take steps to delete the information as soon as possible.

How to contact us – access or change your personal information

You can log in to your Account to change, correct, or amend certain information about yourself. For changes to other information, or if you have any questions, concerns, would like to withdraw your consent, or need to contact us regarding this Privacy Policy, you may contact us by emailing us at support@finanleads.com or via our support page at www.finanleads.com

In addition, the above referenced contact information can be used to communicate your preferences to us, and for the following types of requests; (a) subject access – to request a copy of the information we have collected, (b) correct inaccuracies, (c) removal of information (i.e. be forgotten) (Please note, Finanleads must retain certain Personal Information for a minimum of 5 years or as necessary to comply with our legal, regulatory, or compliance obligations), (d) removal from marketing, (e) change to processing of information, (f) data portability requests, (g) withdraw consent.

General

HEADINGS: Section headings and section labels are provided for convenience only, and do not form part of This Privacy Policy, and shall not affect in any way the meaning or interpretation of these terms.

ENGLISH: This Privacy Policy is presented in the English language. Any translation of this Privacy Policy is for your convenience, and any meanings of terms, conditions, or representations are subject to the definition and interpretation of the English language.

Last updated

February 2, 2021.